Privacy Policy

01Introduction

SWAPP ("we", "our", or "us") operates the SWAPP mobile application and the website at swappsocial.com (the "Service"). This Privacy Policy explains how we collect, use, and protect your personal information when you use our Service.

By using SWAPP, you agree to the terms described in this policy.

02Information We Collect

• Account information: email address, username, full name, and profile photo when you register.
• Profile information: bio, location, and style preferences you provide voluntarily.
• Item listings: photos, descriptions, size, brand, and condition of items you list for swapping.
• Messages: chat messages exchanged with other users inside the app.
• Device permissions: camera and photo library access, used only when you take or upload photos.
• Technical data: device model, operating system version, and app version, for debugging and analytics.

03How We Use Your Information

• To create and manage your account.
• To facilitate swaps and communication between users.
• To send you transactional emails (account verification, swap notifications, security alerts).
• To improve the app's functionality and user experience.
• To prevent fraud, enforce our terms, and keep the community safe.

04Data Storage

Your data is stored securely using Supabase (supabase.com), a third-party backend provider that hosts data on servers located in the United States. All data in transit is encrypted via HTTPS/TLS.

We do not sell your personal data to third parties.

05Photos and Camera

We access your camera and photo library only when you explicitly choose to upload a photo of an item, set a profile picture, or complete identity verification. Images are stored in our secure cloud storage and are associated only with your account.

You can revoke these permissions at any time from your device's system settings.

06Data Sharing

We do not sell, trade, or share your personal data with third parties, except:

• Service providers necessary to operate the app (e.g., Supabase for database and storage).
• Other users, for information you voluntarily share publicly (e.g., profile, item listings).
• When required by law, court order, or to protect our legal rights.

07Data Retention

We retain your data for as long as your account is active. You can request deletion of your account and all associated data at any time from the app's settings or by emailing us. Some information may be retained for legal or fraud-prevention purposes for a limited time after account closure.

08Your Rights

You have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Delete your data (subject to legal limitations).
• Export your data in a portable format.
• Withdraw consent for specific data uses.

To exercise any of these rights, contact us at the email address below.

09Children's Privacy

SWAPP is not directed to children under the age of 13 (or under 16 in the European Economic Area). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will take steps to remove it.

10Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We will notify you of significant changes via email or through an in-app notification. The "Effective date" at the top of this page shows when the policy was last updated.

11Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please reach out: